Frequently Asked Questions

Climbing Equipment

Whether it's questions about where to buy Werner ladders or how to obtain replacement parts, we have answered your most common questions here.

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Fall Protection

From harnesses to anchors, we have a full portfolio of fall protection products available. Find the most common questions on how to use our products.

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Attic Ladders

With a wide variety of materials and styles as well as questions about installation of attic ladders, Werner has provided some of the most common questions right here for you to review.

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Fire Escape Ladders

When a fire escape ladder is built into the interior of your home, it makes escaping a fire faster and safer than portable ladder alternatives.

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Racks and Ramps

Which rack or ramp suits your needs? We have a few answers here to help you make the best choice to protect your equipment.

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Ask A Question

Can't find what you're looking for? Please go to a specific product page and submit a question for our Customer Care and Product team to respond.

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