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Customer Service

Werner Co. Corporate Headquarters -
Greenville Division
93 Werner Road
Greenville, PA 16125-9499
Customer Service Phone:
Professional/Industrial
888-523-3371

Hardware/Paint/International
888-523-3372

Retail
888-523-3370
Customer Service Fax:
Professional/Industrial
888-456-8459

Hardware/Paint/International
888-456-8458

Retail
888-456-8457

Manufacturing Locations

Werner Co. - Juarez
Werner Ladder de Mexico
Ave. Teguchi #251
Parque Industrial Geminis
Cd. Juarez, Chihuahua, Mexico 32674
Tel: +52-656-692-1700
Werner Co. - Louisville Division
11225 Bluegrass Parkway
Louisville, KY 40299
ISO 9001:2008
ISO 9001:2008
For a comprehensive list of warehouse locations and products...
Different types of ladders are designed to keep you safe and productive when climbing or standing. Using the wrong style of ladder or simply ignoring the limitations of climbing equipment can result in a fall or serious injury.
Height is referring to the actual ladder height. Extension ladders should be 7 to 10 feet longer than the highest support or contact point, which may be the wall or roof line. The highest standing level is four rungs down from the top. The highest permitted standing level on a stepladder is two steps down from the top.

Reach height is the maximum reach assuming a 5’6” person with a vertical 12” reach.
Ladders are designed to safely hold up to a specific amount of weight. The Werner Performance System defines five different capacities using a color and star rating system. The Duty Rating is defined as the maximum safe load capacity of the ladder. A person’s fully clothed weight plus the weight of any tools and materials that are carried onto the ladder must be less than the load capacity.

Werner offers ladder made from fiberglass and aluminum. Each material has characteristics which make it best for certain applications, or one material may simply fit the personal preferences of the user. For example, if working around electricity users should select fiberglass products due to their non-conductive side rails.